Frequently Asked Questions

1. What does my general conference registration include?
2. What are the ways to register?
3. I want to purchase more than one ticket, but I don't have the names of the attendees yet. What are my options?
4. I have already registered but am unable to attend. What are my options?
5. Why is my email address required?
6. When do I receive my registration badge/ticket?
7. Will I receive a receipt/invoice?
8. Who is Brunico Marketing Inc.?
9. Will there be any networking parties?

GENERAL CONFERENCE REGISTRATION

What does my general conference registration include?

General registration includes access to sign-up sessions including Meet an Expert and Luncheon Roundtables, as well as access to 30 Minutes With, panels and keynotes, general delegate networking events plus the delegate list with contact information.

What are the ways to register?

Please feel free to use our easy online registration here. Alternatively, you can contact Joel Pinto via email at jpinto@brunico.com or via phone at 416-408-2300 x650.

I want to purchase more than one ticket, but I don't have the names of the attendees yet. What are my options?

Please contact Joel Pinto via email at jpinto@brunico.com or via phone at 416-408-2300 x650.

I have already registered but am unable to attend. What are my options?

Should you be unable to attend this event, we require notice in writing (scriptedcustomercare@brunico.com) on or before September 21, 2018 at 5pm, ET. Cancellations made after this date will not be eligible for a refund. All cancellations are subject to an administration fee equal to 50% of the invoiced purchase price. All prices are quoted in US$. Your registration may be transferred to another individual at no charge. Should you wish to transfer your registration to another person, please inform us by email to scriptedcustomercare@brunico.com, a minimum of 48 hours prior to the event.

The following details will be required: (*Mandatory) *Name of Attendee taking your spot, *Title of Attendee, Direct Phone and Fax Number, *Email Address, and *Company Details (*Name, *Address, Website and *Phone and Fax Numbers). If for any reason whatsoever the conference is cancelled, the liability of Brunico Marketing Inc. shall be limited to reimbursement of the conference fees. Producer reserves the right, with reasonable notice, to change program dates and venues and assumes no liability for the changes.

Why is my email address required?

We need your email address to provide you with your registration confirmation email and also to send your e-invoice. Your email information is private and is not given to other delegates.

When do I receive my registration badge/ticket?

Badges and delegate packages may be picked up from the registration desk on the day of the event. Please note that we do not send out physical tickets. On November 6 registration will open at 8:00 am and close at 4:30 pm. On November 7 registration will open at 8:00 am and close at 3:45 pm.

Will I receive a receipt/invoice?

Once your registration has been processed, an invoice will be sent to you via email within 24 to 48 hours upon receipt. If you have misplaced your invoice, please contact scriptedcustomercare@brunico.com to have it resent.

Who is Brunico Marketing Inc.?

The conference is produced by Brunico Marketing Inc., a subsidiary of Brunico Communications Ltd., which publishes KidScreen Magazine, Realscreen Magazine, Playback and Strategy Magazine.

Will there be any networking parties?

Yes, updates will follow closer to the event on the specific networking cocktails.